By Patience Makwele

Since the 19th century, women across the world have been overlooked, undermined and judged based on different stereotypes when it came to pursuing their dreams. Today, the world continues to witness many women prove their capabilities by taking over leadership roles and industries that were previously predominated by men. One such story is that of Keshia Klaaste.
Driven by her desire to empower others and a lifelong belief in fairness, Klaaste’s journey into the legal support field was sparked by witnessing her community members struggle to understand their human rights. She saw firsthand how easily people were taken advantage of simply because they lacked knowledge of the legal system. This moved her deeply, compelling her to find a way to bridge the gap between complex legal jargons and the everyday needs of ordinary people.
Her path became clear when she discovered the vital role of a paralegal, someone who serves as a crucial link between the law and those who need it most. 
 

She said a defining moment  was: "During a community workshop where I helped explain basic labour rights to farm workers. "Seeing their faces light up with understanding, that is when I knew I was in the right place," she said, reflecting on the immediate impact it had  on her efforts.
Klaaste's passion for law ignited in 2013 when she began her role at JR Kaumbi Incorporated (as an ex-officio). It was at that firm where she encountered a case, although "small by legal standards," profoundly shaped her understanding of her profession's power. She assisted a single mother who had been unfairly dismissed from her job and lacked the funds for legal representation. “She did not have money for a lawyer, but through legal aid, we helped her get justice.” The legal profession, particularly at higher levels, often remains male-dominated. However, Klaaste has consistently asserted her knowledge and value by leading with confidence, trusting her preparation and meticulously adhering to facts. "I lead with confidence and trust myself during a process, facts and preparation. What motivates me more is being at the law firm where women empowering leads where I currently find myself at AngulaCo Incorporated I make it a point to stay updated on legislation and procedures so that when I speak, I speak from a place of credibility." Klaaste strongly believes in the indispensable role of paralegals, often calling them "the backbone of many legal processes." 

She actively advocates for greater recognition of paralegal work as a profession in its own right, challenging any tendency to overlook their crucial contributions. However, her work also consistently highlights significant gaps in access to justice. Maintenance enforcement remains a major hurdle, with many women struggling to receive consistent child support despite court orders. A widespread lack of legal literacy means people often do not understand their rights in common issues like evictions or inheritance. "The systems exist, but they feel out of reach, especially in rural areas," she noted, underscoring the urgent need for more accessible services.
 

“We need better support for community paralegal networks and legal aid clinics. More mobile justice units in remote areas would make a huge difference. I also believe we need simplified processes too many people give up because paperwork is overwhelming. Lastly, expanding legal education in schools can create a more informed generation.” Resilience, she says, means "continuing to show up, especially when the odds are stacked against the vulnerable." This has made her stronger, more grounded, and more compassionate both in and out of the office.  To a young girl from a rural village who dreams of making a difference in the legal system, even if she does not aspire to be a lawyer, Klaaste offers inspiring advice: "Do not let titles limit you. The legal system needs people who care, who listen, who can translate the law into real-life help."
 

She encourages aspiring individuals to prioritize education, volunteer their time, ask questions and seek out mentors. "You can be that person, whether you become a legal secretary, paralegal, or legal advisor," she assured. "Your voice matters."