By Kaipaherue Kandjii

The Namibia Tourism Board (NTB) and the Namibia Public Workers Union (NAPWU) have reached an agreement on salary adjustments and performance rewards for the 2025/2026 financial year, bringing to a close weeks of wage negotiations. The agreement, signed on 17 September in Windhoek, underscores NTB’s commitment to fair labour practices and continuous improvement of working conditions for its employees. 

It also signals growing collaboration between management and labour unions in ensuring stability within Namibia’s tourism sector. Under the deal, employees across the bargaining unit will receive a 4.25 percent salary increase, effective immediately and excluding executive managers.  In addition, a performance reward will be implemented before March 2026, granting employees across-the-board recognition for their contribution to the organization’s mandate. 

Both parties further affirmed that the settlement marks the full and final resolution of wage negotiations for the year.
Speaking at the signing ceremony, NTB’s chief executive officer, Sebulon Chicalu, described the agreement as a vital step in reinforcing the board’s relationship with its workforce.

“This agreement is a demonstration of NTB’s commitment to valuing our employees as key contributors to Namibia’s tourism mandate,” Chicalu said.  “We are proud to have reached a consensus that recognizes their dedication, while also ensuring organizational sustainability,” he emphasized. For NTB, which plays a central role in marketing Namibia as a premier tourism destination, the deal is expected to enhance staff morale and strengthen confidence in the organization’s leadership.

Tourism remains one of Namibia’s key economic drivers, making the stability of its workforce critical for the sector’s continued growth. Representing employees, Sam Ilonga of NAPWU said: “We are pleased with the constructive approach taken by NTB. This agreement not only secures improved wages but also enhances the confidence of workers in the organization’s leadership and commitment to their welfare.”

The wage deal comes at a time when Namibia’s tourism industry is rebounding from global challenges and increased competition within the region. Industry observers note that improving workers’ conditions is crucial to boosting productivity and retaining skilled personnel, both of which directly impact service delivery and visitor satisfaction.

Beyond wages, both NTB and NAPWU reiterated their shared responsibility to uphold the terms of the agreement and foster continued collaboration. They emphasized that mutual trust and accountability would ensure not only the wellbeing of employees but also the sustainability of NTB as a national tourism body.