By Kaundjire Humbu
After spending more than three decades supporting Namibia’s mining industry, Welwitchia Services Group is now setting its sights on the country’s emerging oil and gas sector.
The Namibian-owned company, which provides catering, cleaning, labour outsourcing and remote camp management services, says it is preparing itself to become one of the industry’s preferred support service providers.
Speaking to Confidente, Welwitchia Services Group representative Robson Hainana said the company is already taking practical steps to position itself for opportunities expected from the sector.
“We want to be among the front runners. That is why we are attending industry seminars, exhibitions and knowledge-sharing platforms so that we understand the sector and prepare ourselves to meet international standards,” Hainana said.
He said the company’s growth has been driven by listening to what clients need.
Instead of offering a single service, Welwitchia expanded its operations to provide integrated solutions, allowing clients to work with one service provider for multiple operational needs.

“We saw a gap in the market. Clients wanted reliable companies that could provide several services under one roof, and we had the experience and capability to do exactly that,” he said.
Today, the company provides services to some of Namibia’s biggest mining operations, including B2Gold, Osino Mine, Swakop Uranium, Rössing Uranium, Namdeb and Rosh Pinah Zinc.
For Hainana, the company’s biggest achievement is not simply securing contracts but keeping them.
“When clients continue renewing their contracts with you year after year, it tells you that they trust your work and that you are meeting their expectations,” he said.
He said maintaining that trust requires continuous investment in people.
Welwitchia employs people from the communities where it operates and provides ongoing training through its in-house training department, while also sourcing specialised external training when required.

“Our people are our greatest asset. If you want an efficient team, you must invest in developing their skills,” Hainana said.
He added that safety remains central to every operation, with the company implementing strict induction programmes, continuous health and safety training, regular risk assessments and compliance audits.
Technology is also becoming increasingly important, he said, helping improve efficiency while ensuring services keep pace with changing industry demands.
Looking ahead, Hainana said entering the oil and gas value chain is a strategic priority, but the company remains equally focused on strengthening relationships with existing clients.
“We have to tap into oil and gas. That is non-negotiable. At the same time, we must continue delivering quality service to the clients who have trusted us over the years,” he said.
He encouraged potential clients to judge the company by its performance rather than its promises.
“Visit our operations, speak to our clients and see the standard of service for yourself. Our work speaks for itself,” Hainana said.
